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After Upgrading To Release 12, Approver Is Not Getting Requisition Line Details And Sometimes Bell Notifications And Approve Button Are Not Working Either (Doc ID 2288899.1)

Last updated on OCTOBER 24, 2023

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Self Service Procurement - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms



After upgrading to Release 12 (R12), Approver is not getting requisition line details and sometimes,  Bell notification and approve button are not working either.


Steps to Reproduce:

1. Create a PR and submit for approval
2. Approver receives a bell notification
3. When trying to view the notification some times it is not accessible,
 a) approve button is not working at times
 b) Line details are missing
 c) Bell notification does not open at times



Cause

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In this Document
Symptoms
Cause
Solution
References


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