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Unable To Find Clauses , Templates Tasks List In BPM (Doc ID 2291374.1)

Last updated on FEBRUARY 02, 2023

Applies to:

Oracle Fusion Enterprise Contracts - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Terms Library

ACTUAL BEHAVIOR
---------------
Unable to find Clauses , Templates BPM tasks list on the instance


EXPECTED BEHAVIOR
-----------------------
The following tasks should be available in BPM:
ContractClauseAdoptionApproval
ContractClauseAdoptionApproverFaultFyi
ContractClauseAdoptionFyi
ContractClauseApproval

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. go to task: Manage approval Groups
2. go to Task Configuration
3. search under Tasks to be configured for: %Clause%
4.No task types found

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot set clause approvals flow

Cause

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In this Document
Symptoms
Cause
Solution
References


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