Error When Posting Journals

(Doc ID 2319571.1)

Last updated on OCTOBER 20, 2017

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion General Ledger - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, Post Journal Entries

Error when posting journals

When trying to post journals we get this error: Error - Posting cannot be completed because the balances cube is unavailable. The addition of new segment values may be the cause. Resubmit posting after five minutes

 

After run "Update Balances Cubes Chart of Accounts Dimension Members and Hierarchies" program and checked the log files we see:
 =========================================================================

uploadDataToStandardCube(): The list of Missing members  :: 1-1
writeLineToEssOutFile: Start  
getOutputFile:Start  
getOutputFile: Attempting to get LogFile from ProcessHelper 
getOutputFile:End  
writeLineToEssOutFile: End  
uploadDataToStandardCube: Error::Data is not loaded, because of missing dimension members. Please check the output file. Add them and re-submit the Refresh Balannces program.
uploadDataToStandardCube: Uploading Actuals data to STD Cube failed ... Error::Data is not loaded, because of missing dimension members. Please check the output file. Add them and re-submit the Refresh Balannces program.
refreshBalancesFunction: Uploading data to Standard Cube failed... Error::Data is not loaded, because of missing dimension members. Please check the output file. Add them and re-submit the Refresh Balannces program.
Refresh Balances program has failed for ledger name = Lxxxxxxxxxxxxxxx .... Error::Data is not loaded, because of missing dimension members. Please check the output file. Add them and re-submit the Refresh Balannces program.
Refresh Balances program has failed... Error::Data is not loaded, because of missing dimension members. Please check the output file. Add them and re-submit the Refresh Balannces program.
Releasing Root AM...

=========================================================================

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms