My Oracle Support Banner

Unable To Cancel PO Associated To Requisition (Doc ID 2373218.1)

Last updated on MAY 27, 2019

Applies to:

Oracle Fusion Purchasing Cloud Service - Version and later
Oracle Fusion Purchasing - Version and later
Information in this document applies to any platform.


When attempting to approve a Change Order  to cancel a PO  with an associated requisition
the Buyer receives an email with the following  error :

An error occurred on your request for approval... JBO-29000 Unexpected exception caught:oracle.jbo.jboException,
msg=Unexpected error occurred in the reinstateNewRequisitionLines API called from CancelDocumentProcessing.handleBackingReq

The issue can be reproduced at will with the following steps:
 Try to approve the change Order


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.