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PRC:PO:Unable To Cancel PO Associated To Requisition (Doc ID 2373218.1)

Last updated on DECEMBER 13, 2022

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Purchasing - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to approve a Change Order  to cancel a PO  with an associated requisition
the Buyer receives an email with the following  error :

Error:
An error occurred on your request for approval... JBO-29000 Unexpected exception caught:oracle.jbo.jboException,
msg=Unexpected error occurred in the reinstateNewRequisitionLines API called from CancelDocumentProcessing.handleBackingReq


Steps:
The issue can be reproduced at will with the following steps:
 Try to approve the change Order

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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