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Fusion Global Payroll: Getting an Error PAY-1635969 on All Employees when Running Accrual Process (Doc ID 2383000.1)

Last updated on FEBRUARY 01, 2019

Applies to:

Oracle Fusion Global Payroll - Version and later
Oracle Fusion Global Payroll Cloud Service - Version and later
Information in this document applies to any platform.


When running the accrual process for selected plan, getting an error message for all employees.

Payment information could not be transferred for payroll processing. Contact your manager. (ANC-3405066) [IMPL SPT]
oracle.apps.fnd.applcore.messages.ApplcoreException: JBO-PAY:::PAY_PROC_ERR_OCC: PAY-1635969 An error occurred while running this process.
at oracle.apps.hcm.batchProcesses.interfaces.common.LoadHelper.createOverrideValue(

The issue can be reproduced at will with the following steps:
a. Navigate to Person Management
b. Query for any person
c. Run the 'Calculate Accrual & Balances' ESS job
d. Error is thrown


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