PRC:PO: Purchase Order Communicated via Email not Received by Supplier
(Doc ID 2397407.1)
Last updated on MAY 18, 2021
Applies to:Oracle Fusion Purchasing Cloud Service - Version 220.127.116.11.0 and later
Oracle Fusion Purchasing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
After PO Approval, the automatic e-mail to Supplier with the approved PO PDF is not being sent.
Observe that issue happens for some email addresses with specific domain and other not affected.
- John.ZZZZ@oracle.com - Not working
- John.ZZZZ@abc.com - Working
Steps To Reproduce
1. Create and Submit PO for Approval.
2. Approver processes and Approves the PO.
3. Supplier does not get the PDF.
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In this Document