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PRC:PO: Purchase Order Communicated via Email not Received by Supplier (Doc ID 2397407.1)

Last updated on FEBRUARY 19, 2020

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.17.11.0 and later
Oracle Fusion Purchasing - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

After PO Approval, the automatic e-mail to Supplier with the approved PO PDF is not being sent.

Observe that issue happens for some email addresses with specific domain and other not affected.
e.g.:


 
Steps To Reproduce
1. Create and Submit PO for Approval.
2. Approver processes and Approves the PO.
3. Supplier does not get the PDF.


Cause

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In this Document
Symptoms
Cause
Solution
References


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