R13: Cannot Edit Contact Information Within Benefits ESS
(Doc ID 2434865.1)
Last updated on FEBRUARY 24, 2021
Applies to:Oracle Fusion Benefits - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
Oracle Fusion Benefits
R13: cannot edit contact information within benefits ESS
R13: Employee attempted to edit a contact's address and phone but was unable to do so. This contact was formerly an intern, but has since been terminated. It makes sense for a contact to be uneditable if they are employed by the same company, as they should maintain their own contact information within the system. However, if the contact is a terminated employee, their information should be editable in order to keep it up-to-date. We would like to raise an enhancement request to make this terminated contact's information editable.
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