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FA:SCM:MNT: Item is Not Available on Manage Assets While Creating An Asset (Doc ID 2520574.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

Item with asset tracking as full cycle and maintenance asset turned on is not searchable while creating an asset.

EXPECTED BEHAVIOR
-----------------------
Item can be searched in 'Manage Assets' UI for maintenance asset item which is asset tracked.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an item in PIM which following item attributes in the maintenance organization.
Enable Asset Tracking: Full Lifecycle
Allow Maintenance Asset: Yes
Enable Genealogy: Yes
Asset Class: Equipment
2. Navigate to Supply Chain Execution > Manage Assets
3. Click on '+' to create a new asset.
4. Search for item using magnifying glass.
5. Search results in "No results found."

Changes

 Release 13 Update 19A

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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