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PRC:PO: Manage Approvals Shows Incorrect Rule Will Fire but Changes to Correct Rule Once It Is Submitted (Doc ID 2540979.1)

Last updated on AUGUST 18, 2020

Applies to:

Oracle Fusion Self Service Procurement - Version 11.13.18.05.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Purchasing - Version 11.13.19.01.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

When going to Mange Approvals it shows that Rule X (Based on Submitter) is going to fire.
Once the user submits the PO, the workflow is checked by drilling down into the Pending Approval status and then shows that Rule Y (Also based on Submitter), correct rule, is going to fire.

Steps to Reproduce:
1. Create PO
2. Save
3. Mange Approvals
4. Shows that Rule X is going to fire
6. Submit PO
7. Query for the PO
8. Drill down into PO and Pending Approval Status
9. Shows that Rule Y is fired

Due to this issue, users are seeing misleading information in the Manage Approvals screen.

Changes

New Approval Rules were created with conditions based on the Submitter of PO.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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