External User is unable to register under Manage Bill management Registration (Doc ID 2545196.1)

Last updated on OCTOBER 05, 2023

Applies to:

Symptoms

On :  11.12.1.0.0 version, Setup Module

ACTUAL BEHAVIOR  
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Customer contact IS NOT listed on searching from 'Manage Bill management Registration' task

EXPECTED BEHAVIOR
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Customer contact should be listed on searching from 'Manage Bill management Registration' task
in order to register the contact as an external customer

STEPS
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The issue can be reproduced at will with the following steps:

1. Create a User Account as External
2. Add Contact Resp: Self Service user / Ship to and Bill to
3. Try register the user " Manage Bill Management Registration"

Changes

Cause

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