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Page Auto Refresh When Enable Subscription 360 At Accounts (Doc ID 2593182.1)

Last updated on SEPTEMBER 27, 2019

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Subscription Setup

ACTUAL BEHAVIOR
---------------

Trying to enable subscription 360 in accounts. Follow the steps but stuck in step 11.
When clicking insert, the browser refreshes automatically.

 

EXPECTED BEHAVIOR
-----------------------
Browser should not refresh automatically

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. follow the steps in the subscription implementation guide as the link shown below.
https://docs.oracle.com/en/cloud/saas/subscription-management/19c/fasim/setting-up-subscription-360.html#FASIM3163507

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot setup subscriptions

Cause

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In this Document
Symptoms
Cause
Solution


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