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PRC:PO: Approval Workflow Using Role Assignment Stuck In Pending Approval (Doc ID 2604158.1)

Last updated on JANUARY 10, 2020

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.19.07.0 and later
Oracle Fusion Purchasing - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

When approvals are routing to Roles in Purchase Order Approvals they are failing and routing to "Web Services Application Identity for Procurement" as opposed to the Role Itself.

Steps to Reproduce:
1. Submit PO.
2. PO is Approved in Preapproval Stage.
3. PO Approval Proceeds to Terms Stage.
4. First Role position Approves.
5. Approval Routed to next Position.
6. Application Routes to "Web Services Application Identity for Procurement" ---> Not the Role

Cause

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In this Document
Symptoms
Cause
Solution
References


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