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FBDI Xlsm for Loading Maintenance Asset Does Not Convert Arabic Characters Correctly (Doc ID 2637061.1)

Last updated on APRIL 06, 2020

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
FBDI Template for Loading Maintenance Asset R19C does not convert Arabic Characters correctly

When uploading the Maintenance Assets data, the Asset Description shows ????? (Question Marks).

There is an issue for conversion of XLSM to CSV, where the value of the asset description (Arabic in XLSM) is not properly converted into Arabic (in CSV).

 

EXPECTED BEHAVIOR / ERROR
-----------------------
When uploading the Maintenance Assets data, the Asset Description should show Arabic Characters rather than question marks. Error generated: ORA-01400: cannot insert NULL into (???)

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Load assets information into CSV File
2. Run Asset import program
3. Job generates an error



Cause

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In this Document
Symptoms
Cause
Solution
References


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