Fusion Global Payroll: Check PDF File Is Not Showing Up on the View Process Results Page
(Doc ID 2661650.1)
Last updated on APRIL 21, 2020
Applies to:
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and laterOracle Fusion Global Payroll Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
---------------
Generate Check Payments (Generate Cheque Payments) process is running successfully but no PDF checks/cheques are showing up at the UI.
Checked the report job history under BI options and can see check/cheque has been generated at the back end.
Ran the test in two different dev environments and both environments have the same issue.
EXPECTED BEHAVIOR
-----------------------
Should be able to see the check/Cheque in the View Process Result screen.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Calculate QuickPay
2. Select Calculate QuickPay Prepayments
3. Archive Periodic Payroll Results
4. Submit Generate Check/Cheque Payments Process
5. View Generate Check/Cheque Payments results
6. See that there is no document attached under the View Person Process Results
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |