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Reprice Not Working (Doc ID 2664831.1)

Last updated on SEPTEMBER 14, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Subscription Pricing

ACTUAL BEHAVIOR
Oracle Subscription Management: Amendment >> Reprice not working


EXPECTED BEHAVIOR
Reprice must work normally

STEPS
a)
Log into application
Navigate to subscription page
create a subscription record

subscription number: 12345
Product: Test Product1

complete the steps of activating

Billing summary is generated
system displays a record in Pricing subtab

b)
Need to do Amend on Product Test Product1 for this Subscription number: 12345

steps
Navigate to subcription
Open Subscription number: 12345
Select Product: Test Product1 status: Active
Drill down>Action>Amend
Complete Amend
Subtab: Pricing
Action>Reprice
Save

System does not seem to complete steps for repricing
System does not display record here

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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