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Master KM: Maintenance Work Order Creation & Completion(Common issues and FAQ) (Doc ID 2679987.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Maintenance Cloud Service
Information in this document applies to any platform.

Purpose

 The purpose of this document is to explain How to Create, Update, Complete & Close Maintenance Work Order and in the end some Common Issues.

Scope

 This document will guide users to Create, Update, Complete & Close Maintenance Work Orders and help troubleshoot common issues.

Details

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In this Document
Purpose
Scope
Details
 Overview of Maintenance Work Management
 Overview of Maintenance Work Orders
 How You Manage Maintenance Work Orders in the User Interface
 How You Create a Maintenance Work Order
 Create a Maintenance Work Order by Copying an Existing Work Order
 How You Edit a Maintenance Work Order
 Editing the Work Order Information
 Adding and Editing the Operations
 Add and Edit Operation Items
 Add Purchased Items
 Review Purchased Item Details
 Add and Edit the Resources
 How You Perform Mass Actions on Maintenance Work Orders
 How You Import Maintenance Work Orders
 How You Close a Maintenance Work Order
 Overview of Maintenance Work Order Exceptions
 How You Review Maintenance Work Order Exceptions
 How You Review Maintenance Work Order Cost
 Execute Maintenance Work
 Overview of Maintenance Work Execution
 How You Review a Maintenance Dispatch List
 How You Manage Inspections for Maintenance Work Orders
 How You Report an Operation Transaction
 How You Report an Operation Transaction Using Quick Complete
 How You Report an Operation Transaction Using Complete with Details
 Report an Operation Transaction
 How You Report a Material Transaction
 Issuing Materials to the Operation
 Returning Materials to the Inventory
 Report a Material Transaction
 How You Report a Resource Transaction
 Charging Resources to the Work Order Operation
 Reversing Resources Charged to the Work Order Operation
 Manually Adding Resources for Reporting
 Report a Resource Transaction
 How You Report Maintenance Exceptions
 How You Review Maintenance Transaction History
 How You Transfer Transactions from Maintenance to Costing
 Reports and Analytics
 How You Print a Material List
 How You Print Maintenance Work Order Details
 Common Issues
 Null Pointer Exception When Resource is Being Added to an Maintenance Work Order Operation (Doc ID 2394563.1)
 FA:SCM:MNT: Task (Print Material List) is not visible in Maintenance Management Task Pane. (Doc ID 2640520.1)
 Error when creating a new Work Order (WIE-4426033) (Doc ID 2642177.1)
 Frequently Asked Questions
 FA:SCM:MNT:Basis to Display the Sequence of Work Definitions in Work Order UI (Doc ID 2628798.1)
 FA:SCM:MNT How To Change Status Of Maintenance Work Order From Completed To Released? (Doc ID 2443080.1)
 Work Order Reports Does Not Print PDF Attachment When Submitted From Scheduled Processes. (Doc ID 2610135.1)
 FA: SCM: MNT: Does Generate Work Order consider the modified start date and reschedule future work orders? (Doc ID 2636908.1)
 Question: How You Manage Inspections for Maintenance Work Orders using REST API?

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