Subscription Header Total Contract Value Is Considering Open and Closed Product Lines Total Contract Value
(Doc ID 2704888.1)
Last updated on OCTOBER 29, 2020
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.20.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.04.0 version, Subscription Pricing
ACTUAL BEHAVIOR
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The Total Contract Value in the subscription header is showing the sum of Active and Closed line amounts
EXPECTED BEHAVIOR
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It should display the value of the active lines
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new subscription with one line (Extended Warranty) and activate it.
2. Amended the line and line # 2 was created. Both lines have the same assets linked to it.
3. Even when line 1 was closed, it is still reflecting in the Total Contract Value.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |