FA:SCM:QA-Error While Approve the Quality Issue "Invalid Action on Workflow Task or User Does Not Have Privilege to Perform This Action. Action Approve on Task [task Unique Id] Cannot Be Performed by [user]"
(Doc ID 2711918.1)
Last updated on MAY 25, 2022
Applies to:
Oracle Quality Management Cloud Service - Version 11.13.20.07.0 and laterInformation in this document applies to any platform.
Symptoms
PROBLEM STATEMENT
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When attempting to Approve the Quality Issue, Approver is getting the error as like below.
ERROR
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'Invalid action on workflow task or user does not have privilege to perform this action. Action APPROVE on task [task unique id] cannot be performed by [user]. Make sure that the action is valid with respect to the current state of the task or ensure that the user has privilege to perform this action on the workflow task.
STEPS TO REPRODUCE
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1. Goto applications
2. Supply Chain Execution->Quality management
3. User A Created Quality issue with Approval
4. User B is Click Approve the Quality Issue from UI
5. Enter the Comments
6. Click on Ok
7. Error Appears
EXPECTED BEHAVIOR
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Approver should able to Approve Quality issue Successfully
Cause
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In this Document
Symptoms |
Cause |
Solution |