Item Categories Showing Up as 'Not Available' In Table Configuration
(Doc ID 2728433.1)
Last updated on NOVEMBER 24, 2020
Applies to:
Oracle Supply Planning Cloud Service - Version 11.13.20.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.07.0 version, Setups and Configuration
ACTUAL BEHAVIOR
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Item Categories in the Members Tab of Table Configuration are shown as 'Not Available' even though the category and catalog is collected successfully.
EXPECTED BEHAVIOR
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The Items should be shown under the correct hierarchy
STEPS
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The issue can be reproduced at will with the following steps:
1. Collect the items and associated category hierarchy
2. Assign the items to a plan and run the plan with full refresh
3. Open the table configuration
4. The items would be shown under 'Not Available' Category
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot check for the correct category hierarchy of the items
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |