Subscription Billing Summary Shows Temporary AR Invoice Number Instead Of A Final Invoice Number
(Doc ID 2777778.1)
Last updated on JULY 16, 2024
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.20.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.10.0 version, Customer Billing (Transactions)
ACTUAL BEHAVIOR
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Invoice number in Subscriptions does not match invoice number in AR. It shows the Temporary Number generated in AR, not the final Invoice number.
EXPECTED BEHAVIOR
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Invoice number in Subscriptions should be the final Invoice number and not the temporary one
STEPS TO REPRODUCE
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1. Run Send Subscription Billing Information to Receivables
2. Run Import AutoInvoice and based on AR setup, create Temporary invoice
3. Run Fetch Subscription Invoice Information from Receivables
4. See the Temporary Invoice number is stamped at Bill Line level, but it is not updated once Final Invoice number is generated.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |