Subscription Status Value Not Being Updated On The Product Lines For The Subscription
(Doc ID 2834863.1)
Last updated on JUNE 27, 2022
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.21.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.21.10.0 version, Integration
ACTUAL BEHAVIOR
---------------
Subscription product status is not getting closed as soon as subscription header status is getting closed
EXPECTED BEHAVIOR
-----------------------
Subscription product status should be getting closed as soon as subscription header status is getting closed
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Close the any active subscription with future close date
2.run the ESS job 'Updated Subscription Status' on the close date
3.subscription header will be closed but product will be still in active
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |