Lines In Status 'Hold' Are Not Processed Using Send Subscription Billing Information To AR Process But "Expired" Ones Are
(Doc ID 2846923.1)
Last updated on JUNE 27, 2022
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.21.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.21.10.0 version, Billing
STEPS
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The issue can be reproduced at will with the following steps:
1. Pick a subscription which is in active status and product line is in expired status
2. Expired product has some bill lines which are not yet interfaced to AR
3.Place the subscription header on hold status
4.Billing lines are interfacing to AR and sent date is also getting populated
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |