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Fusion Benefits Cloud: Submit Enrollment - ' An Error Occurred While Retrieving a Record for Processing' (Doc ID 2855315.1)

Last updated on AUGUST 17, 2023

Applies to:

Oracle Fusion Benefits - Version and later
Oracle Fusion Benefits Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to save the medical plans,
the following error occurs.

An error occurred while retrieving a record for processing.

The issue can be reproduced at will with the following steps:

1. Navigate to Benefit enrollments.
2. Click Submit.



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