Subscription Contact Information Doesn't Interface to AR Transaction (Doc ID 2901902.1)

Last updated on OCTOBER 20, 2022

Applies to:

Goal

ACTUAL BEHAVIOR  
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After creating an AR Transaction from Subscription, the contact information at the transaction level does not get populated.

EXPECTED BEHAVIOR
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The contact information should be integrated to the AR Transaction from the Subscription.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a subscription with the contact information.
2. Run the import Autoinvoice process
3. The AR transaction is generated without the contact information from the subscription.

 

Solution

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