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Only One Covered Level Asset Is Created When Order Quantity Is Higher Than One (Doc ID 2903947.1)

Last updated on OCTOBER 24, 2022

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

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Only one covered level asset is created when order quantity is higher than one.

 

Expected Behavior

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Covered Level Assets should be equal to order quantity.

 

Steps

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1. Create order from REST
2. Process order from Order management
3. Supply chain execution -> inventory management -> create ASN -> search for the purchase order -> create ASN
Add quantity 2 -> record lots and serial number -> Enter serial number range -> quantity 2 and submit them
4. Go back to order management -> search for order -> selected it and switch to fulfillment view-
5. Reprocess order management transactions select the one with order and submit => creates subscription
6. Navigate to Subscription management search for subscription number that just got created, product has quantity is 2 and only one covered asset.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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