Contract Approval Workflow Failing When Amending The Contract Retroactively (Doc ID 2911979.1)

Last updated on MARCH 07, 2024

Applies to:

Symptoms

 Actual Behavior

--------------------

When amending a contract retroactively that later gets approved, it will get stuck in "Pending Approval" status

Expected Behavior

--------------------

After the contract will get approved, status must change to 'Active' or 'Pending Signature'

Steps to reproduce:

1. Amend a contract retroactively

2. Send Contract for approval

3. Contract gets approved by all parties

4. Status does not change from 'Pending Approval'

Error on validation: JBO-PJB:::PJB_NO_REVPLAN: <MESSAGE><NUMBER>PJB-2190431</NUMBER><TEXT>The event wasn't processed because a revenue plan isn't associated to the contract line.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.