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Generate Audit Report ESS Job Output File Is Empty For Subscription (Doc ID 2917659.1)

Last updated on JUNE 27, 2024

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

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When running Generate Audit Report ESS job for Subscription, the file output is empty while changes can be seen in Audit Tab of subscription.

 

ERROR

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There are no records to display because there's no data to be audited within the specified parameters.

 

STEPS TO REPRODUCE

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1. Enabling Audit
2. Create a Subscription Contract
3. Approve the contract
4. Change the approved subscription contract
5. Audit tab shows the changes
6. Audit report does not show any data

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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