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Product Close Reason Field On The Subscription Overview Page For The Products Is Showing In Code Format Instead Of Words (Doc ID 2924345.1)

Last updated on JANUARY 30, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.10.0 version, Setup

ACTUAL BEHAVIOR
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At the line level from the Summary view, the Product Close Reason has changed from the wording to code.

EXPECTED BEHAVIOR
-----------------------
Product Close Reason is expected to be a text field

STEPS

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Go to Subscription and close a product

Select the product closure reason which it appears as words

After doing so, the 'Product Close Reason' on the Overview Page for the Products is showing in Code Format instead of words

Cause

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In this Document
Symptoms
Cause
Solution


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