My Oracle Support Banner

Override Accounting Error: The selected customer site is invalid (XLA-870586) (Doc ID 2926191.1)

Last updated on SEPTEMBER 30, 2024

Applies to:

Oracle Fusion Subledger Accounting Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to override accounting, the following error occurs:

ERROR
-----------------------
The selected customer site is invalid (XLA-870586)

STEPS
-----------------------

The issue can be reproduced at will with the following steps:
1. Navigator > Receivables > Billing
2. Manage transactions > Open receivables transaction
3. Actions > View accounting > Override accounting

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.