Subscription Is Stuck In Pending Approval And Approval Notifications Are Not Sent
(Doc ID 2932660.1)
Last updated on SEPTEMBER 07, 2023
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.10.0 version
ACTUAL BEHAVIOR
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Approvals are not working in subscription management. Subscriptions are stuck in Pending Approval status and there are no approval notifications sent.
EXPECTED BEHAVIOR
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Users expect approval workflow to be working properly.
STEPS
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1. Create subscription
2. Submit for approval
3. Status is stuck in 'Pending Approval' and there are no notifications sent
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |