Tax Amount Discrepancy Between Invoice And Credit Memo In Service Contracts
(Doc ID 2945471.1)
Last updated on APRIL 27, 2023
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.20.01.0 to 11.13.22.07.0 [Release 1.0]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Service Contracts Invoices are generated with 5% VAT whereas Credit Memos are generated with 10% VAT.
EXPECTED BEHAVIOR
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Invoices and Credit Notes must have the same value
STEPS
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1. Go to Service Contract
2. Generate Invoice
3. Check Credit Memo
4. Double the amount is presented in the Credit Memo
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |