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FA:SCM:MNT: In Asset Information Management UI The Search Not Working With "-" (Doc ID 2951677.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.01.0 version, Installed Base

ACTUAL BEHAVIOR
---------------
Asset Information Management Search not working when asset number has hyphen "-".

Example - when searching asset numbers with 1234-5678, it returns many records. But if the user use "1234-5678" then exact asset is returned

EXPECTED BEHAVIOR
-----------------------
Search should work without using "" if the asset has "-" character in it

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. supply chain execution -> asset information management
2. In search field enter 1234-5678. Many records are returned
3. Now enter "1234-5678". The exact asset number is returned


Cause

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In this Document
Symptoms
Cause
Solution


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