Interface Date Is Not Getting Populated After Populating Milestone Completion Date (Doc ID 2952859.1)

Last updated on NOVEMBER 07, 2023

Applies to:

Symptoms

On : 11.13.23.04.0 version, Billing

ACTUAL BEHAVIOR
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Create a Subscription with 2 Products and enter the milestone template and activate the Subscription. After that, the completion date for both Billing and Revenue Milestone is updated for both products. Then the Interface Date is verified and it is only getting populated only for one product but not for the other.


EXPECTED BEHAVIOR
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The Interface date should get populated after setting the milestone completion date on both products.


STEPS
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The issue can be reproduced at will with the following steps:

1. Create a Subscription.
2. Add 2 different Products --> Save and close.
3. Reprice and generate billing --> Save and close.
4. Activate the Subscription.
5. Add completion date for Billing and Revenue Milestone for the first Product.
6. Notice in the Billing Summary that the Interface date has been populated.
7. Add completion date for Billing and Revenue Milestone for the second Product.
8. Notice in the Billing Summary that the Interface date is being shown blank.

Changes

Cause

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