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Data From A Subscription Is Not Sent To RMCS While Purchase Order Number Includes Special Characters (Doc ID 2957287.1)

Last updated on JUNE 23, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

While including a special character into the Purchase Order (PO) number, no data is being interfaced when running "Send Subscription Revenue Information To Revenue
Management Cloud"

EXPECTED BEHAVIOR
-----------------------
RMCS must receive the data

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run "Send Subscription Revenue Information To Revenue Management Cloud"
2. Data is not interfaced due to the special character

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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