On Subscription Management The Usage Amount Disappears For A Billing Line After Clicking Save & Close Even Though The Line Is Interfaced
(Doc ID 2959649.1)
Last updated on JULY 29, 2023
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.01.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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When trying to look up the usage details on a billing line, after clicking Save & Close, the Amount becomes blank for that line.
EXPECTED BEHAVIOR
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When trying to look up the usage details on a billing line, after clicking Save & Close, the Amount must remain the same.
STEPS TO REPRODUCE
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- Query a subscription.
- Click on a billing line.
- Try to modify the usage value.
- Do not make any modifications.
- Click on Save & Close.
- Observe the issue.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |