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Subscriptions Remain In Pending Approval Status As Approvals Don't Go Through (Doc ID 2966706.1)

Last updated on AUGUST 21, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.04.0 version, Technology Management - System Administration

ACTUAL BEHAVIOR
---------------
Subscriptions remain in Pending Approval status as approvals don't go through.

EXPECTED BEHAVIOR
-----------------------
Submitted Subscriptions must change status when approved.

STEPS
-----------------------

The issue can be reproduced at will with the following steps:

  1. Navigate to Subscription Management.
  2. Open a Subscription.
  3. Submit Subscription for approval.
  4. Subscription not sent for approval and status set to Pending Approval.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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