My Oracle Support Banner

Payment Terms Do Not Get Update When Using Subscription Mass Update (Doc ID 2967110.1)

Last updated on SEPTEMBER 13, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Payment terms are not getting updated when using Subscription Mass Update.

EXPECTED BEHAVIOR
-----------------------
The application is expected to update Payment terms during a Subscription Mass Update.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to the Subscription Management landing page

2. Select Actions --> Update

3. Select several active subscriptions

4. In the Fields section, select Payment terms

5. In the Value section, select a Payment term. Ex. 'Net 30'

6. Submit the process

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.