Imported Subscription Shows Additional 0 Amount Bill Lines
(Doc ID 2968274.1)
Last updated on OCTOBER 13, 2023
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.01.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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For extended warranty type of product, the migrated subscriptions are showing an additional 0 amount bill lines.
EXPECTED BEHAVIOR
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According to this approach, only the charge adjustment values should appear at Billing Summary.
STEPS
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Import Files Sequence:
1. Subscription Header
2. Subscription Product
3. Subscription Product Charge
4. Covered Level (As this is an Extended Warranty type of product)
5. Covered Level Charge
6. Covered Level Charge Adjustment (Subscription Charge Adjustment)
7. Subscription Header with 'Generate Billing Schedule' as Y.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |