Importing Subscription Descriptive Flexfield (DFF) Fails with Error: "The record didn't load because of an exception. Rerun the import." (Doc ID 2973335.1)

Last updated on OCTOBER 11, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

ACTUAL BEHAVIOR
---------------
Importing Descriptive Flexfield (DFF) at Subscription Summary level fails with error in the import logs.

ERROR
----------------------

The record didn't load because of an exception. Rerun the import.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create and deploy a Descriptive Flexfield (DFF) at Subscription Summary level.

2. Download the Subscription Descriptive Flexfield template.

Import Management > Import Objects > Subscription Descriptive Flexfield

3. Populate the Subscription Descriptive Flexfield template with the following data:

SubscriptionNumber

SubscriptionId

Attribute1

4. Create an Import activity using the Subscription Descriptive Flexfield object.

5. Submit the Import activity to run the import.

6. Observe the import failing with the error in the import log.

ERROR
----------------------

The record didn't load because of an exception. Rerun the import.

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In this Document

Symptoms

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