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Scripts Are Not Triggered Upon Mass Update Of Subscription And Products (Doc ID 2974076.1)

Last updated on OCTOBER 13, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Automation was set up in subscription management where the accounting rule gets defaulted automatically when users update the billing frequency on the subscription product for both 'Advanced' and 'Arrears' invoice using field triggers.
The accounting rule is not getting update when the billing frequency is updated.

EXPECTED BEHAVIOR
-----------------------
The accounting rule is to get update when the billing frequency is updated.

Cause

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In this Document
Symptoms
Cause
Solution
References


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