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The "Fetch Subscription Invoice Information From Receivables" ESS Job Does Not Get Completed And Errors Out (Doc ID 2976504.1)

Last updated on OCTOBER 09, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

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Users are getting an error after waiting for a long time for the "Fetch Subscription Invoice Information from Receivables" ESS Job to finish.

 

ERROR

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STEPS TO REPRODUCE

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  1. Submit the "Fetch Subscription Invoice Information from Receivables" ESS Job.
  2. The process takes longer than expected to complete, but never gets completed.
  3. Get the mentioned error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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