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Receipt Reversal Event Is In Status Processed But There Are No Accounting Entries (Doc ID 2983308.1)

Last updated on DECEMBER 15, 2023

Applies to:

Oracle Fusion Subledger Accounting Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Accounting entries for reversed receipt event are not generated

The reversal receipt event is marked as Processed but there is no SLA journal generated for it.

EXPECTED BEHAVIOR
-----------------------
System should capture the Accounting entry for reversed receipt

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create receipt
2. Reverse the receipt
3. From Actions > Select Post to GL

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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