My Oracle Support Banner

Error When Adding a Product to a Subscription: The value of the attribute BillToAcctId is invalid (OKC - 195787) (Doc ID 2990435.1)

Last updated on DECEMBER 10, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------

When adding product to the subscription, the user is getting an error.

 

ERROR
-----------------------
"The value of the attribute BillToAcctId is invalid (OKC - 195787).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Create a subscription.

2. Try to add a product within the existing subscription.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.