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Subscription ESS JOB Logs Do Not Show Detailed Information In Case Of An Error (Doc ID 2990834.1)

Last updated on DECEMBER 11, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Security Privilege Customization

The job "Manage Subscriptions Using Order Management Transactions" goes in error

Further on, while opening the message logs, the attached files do not show detailed information about the error.

If detailed information would be available, customers may be able to act swiftly without the need of a Service Request.


The issue can be reproduced at will with the following steps:
1. Run an ESS JOB
2. Receive a generic error
3. Open the attached error log
4. Detailed information not available


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