My Oracle Support Banner

Subscription Product Audit Attribute Not Updating On Performing The Required Action (Doc ID 2992062.1)

Last updated on DECEMBER 28, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.04.0 version, Setup

ACTUAL BEHAVIOR
---------------
Enable the Product Close Date field at the Subscription Product level in the Manage Audit Policies, however when trying to find that field in the Audit tab of the Subscription Product, it is not visible.


EXPECTED BEHAVIOR
-----------------------
Being able to see the updated information in the attribute column that was enabled for audit.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manage Audit Policies
2. Click on Configure Business Object Attributes > Se Subscription Management
3. Go to Subscription Product: Audited Attributes, and enable Product Close date > Save and Close
4. Go to a Subscription > Select a product > Click on audit tab, the column does not show up.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.