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Timeout Error When Subscription Has Over 200 Assets (Doc ID 2995163.1)

Last updated on DECEMBER 28, 2023

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

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Timeout Error When Subscription Has Over 200 Assets


ERROR
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A connection to the server has failed(Status=504)



STEPS
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The issue can be reproduced at will with the following steps:
1. Renew a subscription with more than 200 assets
2. Reprice the subscription
3. Error is observed

Cause

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In this Document
Symptoms
Cause
Solution
References


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