Product Fiscal Classification Value Is Not Carried Over To Subscription From Order Management
(Doc ID 2999676.1)
Last updated on MARCH 04, 2024
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.10.0 version, Setup
ACTUAL BEHAVIOR
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Product Fiscal Classification is not carried over to Subscription through Order Management integration.
EXPECTED BEHAVIOR
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Users expect the same Product Fiscal Classification from Sales Order to be reflected in the Subscription.
STEPS
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The issue can be reproduced at will with the following steps:
1. Sales Order is created with a Subscription item
2. Product Fiscal Classification is defaulted at the order line level (basis the tax setup 'Manage Country Default Controls')
3. The order is progressed to create Subscription
4. Product Fiscal Classification is 'null' for the subscription created
5. During invoicing, Product Fiscal Category ID is appearing in the invoice instead of the Classification value defined at the order line level
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |