Unable to Consume Usage Event For Subscription Rate Plan After Running Rate Subscription Usage Events - ERROR: The price for a subscription usage event couldn't be calculated: Pricing can't find any charges for rate plan
(Doc ID 3001733.1)
Last updated on FEBRUARY 16, 2024
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.10.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Unable to consume usage event for the subscription rate plan. After running the Usage Event payload, setting the Usage Event Batch status to ORA_IN_PROCESS, and then running the ESS job - Rate Subscription Usage Events, an error occurs.
ERROR
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The price for a subscription usage event couldn't be calculated: Pricing can't find any charges for rate plan {RATE PLAN NAME}. Make sure you set up charges for the rate plan
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new price list with a rate plan.
2. Create a new Subscription and add the item associated with the rate plan created above.
3. Activate the Subscription.
4. Create a Usage Event Batch and run the Usage Event payload
6. Update the Usage Event Batch status to ORA_IN_PROCESS.
5. Run the ESS job - Rate Subscription Usage Events.
6. Observe the error.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |