Fusion Global Payroll: After 24C Hiring an Employee Redwood UI Becomes Unresponsive After Selecting Payroll Details (Doc ID 3040718.1)

Last updated on SEPTEMBER 19, 2024

Applies to:

Symptoms

Symptoms:
After 24C, users are experiencing issues with the Redwood "Hire an Employee" UI, as well as other UIs that utilize payroll details (e.g., Add Non-Worker, Create Job Offer, etc.). Specifically, the UI becomes unresponsive after the user selects the "Payroll Frequency" option.

Steps to Reproduce:
Navigate to My Client Groups.
Select Hire an Employee.
In the Payroll Info section, locate the Payroll Frequency field.
Click on the drop-down menu for Payroll Frequency.
Observe that the UI becomes unresponsive, preventing further user interaction.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.