Oracle VM: OVMAPI_4004E Server Failed Command: discover_server , Status: org.apache.xmlrpc.XmlRpcException: exceptions.Exception:unable to find package ovs-agent. (Doc ID 1635829.1)

Last updated on SEPTEMBER 11, 2015

Applies to:

Oracle VM - Version 3.0.1 and later
Information in this document applies to any platform.

Symptoms

After seeing the status of a member of the server pool show the Starting state for a prolonged time, you try to resync the server status by using the Oracle VM rediscover function. This action fails with the message:

OVMAPI_4010E Attempt to send command: discover_server to server: 10.1.4.93 failed. OVMAPI_4004E Server Failed Command: discover_server , Status: org.apache.xmlrpc.XmlRpcException: exceptions.Exception:unable to find package ovs-agent

To find out more details of the failure, refer to the ovs-agent.log on the failing server itself. That shows:

[2014-03-10 12:50:15 19152] DEBUG (service:77) get_api_version: ()
[2014-03-10 12:50:15 19152] DEBUG (service:85) get_api_version: call completed.
[2014-03-10 12:50:15 19153] DEBUG (service:77) discover_server: ()
[2014-03-10 12:50:15 19153] ERROR (service:96) catch_error: unable to find package ovs-agent.
Traceback (most recent call last):
  File "/usr/lib64/python2.4/site-packages/agent/service.py", line 94, in wrapper
    return func(*args)
  File "/usr/lib64/python2.4/site-packages/agent/host/linux.py", line 434, in discover_server
    raise Exception("unable to find package ovs-agent.")
Exception: unable to find package ovs-agent.
[2014-03-10 12:50:47 19302] DEBUG (service:77) get_api_version: ()
[2014-03-10 12:50:47 19302] DEBUG (service:85) get_api_version: call completed.
[2014-03-10 12:50:47 19303] DEBUG (service:77) discover_server: ()
[2014-03-10 12:50:47 19303] ERROR (service:96) catch_error: unable to find package ovs-agent.
Traceback (most recent call last):
  File "/usr/lib64/python2.4/site-packages/agent/service.py", line 94, in wrapper
    return func(*args)
  File "/usr/lib64/python2.4/site-packages/agent/host/linux.py", line 434, in discover_server
    raise Exception("unable to find package ovs-agent.")
Exception: unable to find package ovs-agent.
[2014-03-10 12:51:06 19366] DEBUG (service:77) get_api_version: ()
[2014-03-10 12:51:06 19366] DEBUG (service:85) get_api_version: call completed.
[2014-03-10 12:51:06 19367] DEBUG (service:77) d

Cause

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